Welcome to Studio.moseotool ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, process, use, and share your personal information when you register, access our whiteboard animation studio, subscribe to plans, or purchase payment-gateway products.
1. Information We Collect
We collect information to provide better services to all our users. The categories of information we collect include:
- Account Details: When you register an account or sign in via Google OAuth, we collect your email address, name, password hash, and profile details.
- Usage Data: We collect metadata related to projects created, canvas configurations, rendering requests, SVG uploads, and session logs.
- Payment Information: When you subscribe to Pro or Enterprise plans, billing details are processed securely via our integrated third-party payment gateways. We do not store full raw credit card information on our servers.
2. How We Use Your Information
Your information is used for the following purposes:
- To provide, maintain, and upgrade the whiteboard studio workspace and render engines.
- To process billing transactions and verify your subscription status.
- To authenticate sessions and protect against cybersecurity breaches or fraudulent login attempts.
- To send system updates, password reset emails, or respond directly to support tickets.
3. Cookies & Tracking Technologies
We use technical session cookies to keep you logged into your dashboard, remember your current projects list, and securely verify authorization across blueprints. Third-party analytics partners may also drop cookies to monitor global traffic metrics.
4. Security Safeguards
We deploy technical security layers (such as secure HTTPS transfer, password hashing algorithms, database WAL modes, and secure payment integrations) to protect your records. However, no database over the internet can be guaranteed as 100% secure.
5. Third-Party Sharing
We do not sell, rent, or trade your personal data. Information is only shared with trusted third parties (such as Google OAuth providers, integrated payment processors, and transaction email handlers) as required to operate the application.
6. Contact Us
If you have any questions or concerns regarding your user data or this policy, please reach out to us via our Contact Page or email us directly at support@moseotool.com.